wip

ops-device-management

Managing devices for family and clients across multiple organizations.

iPhone Device Management

iPhone Cleanup Procedure

Context: When inheriting or repurposing an iPhone (like mom’s old phone) - need a standard process to ensure clean handoff.

External References:

Process:

  1. Backup current data (if needed)
    • iCloud backup or iTunes/Finder backup
    • Verify backup completed successfully
  2. Sign out of accounts
    • Settings > [Your Name] > Sign Out (iCloud)
    • Settings > iTunes & App Store > Sign Out
  3. Erase device
    • Settings > General > Transfer or Reset iPhone > Erase All Content and Settings
    • Enter passcode if prompted
  4. Remove from Find My
    • Should happen automatically during erase
    • Verify at icloud.com/find
  5. Document transfer
    • Update device ownership in cat2net users
    • Note: Previous owner, new owner, date transferred

Current Tasks:

iPhone 11 Pro Cleanup (Device #1 - “Alice’s iPhone”)

Context: This is the daily driver. Was Alice’s (mom), on Brad’s family plan. After Pixel 7 broke in Hawaii, lots of Chris’s Google stuff migrated here (Google Auth, MS Auth, airline tickets, etc.). Need to extract everything before removing from Brad’s account.

⚠️ DO NOT factory reset until all steps are complete.

Phase 1: Document what’s on the phone

Phase 2: Move authenticator apps FIRST (before anything else)

Phase 3: Extract data

Phase 4: Broken Pixel 7 data recovery

Phase 5: Remove from Brad’s account

Phase 6: Setup as personal device

Managed Device targets (Managed Workspaces)

Context: This is the chart of devices (workstations/phones), services and purpose.

⚠️ DO NOT kill phone service until number is trasnfered.

Phase 1: Document device endstate

Device Types

** Device h/w **

Useage Type

Service Types

User DType-hw Service Auth
cat mws-ap8 Ting? c9t@me.com
cat mws-dph1 Ting? christrees@gmail.com
cat mws-wp10 Ting? christrees@outlook.com
cat dws-amm net multiple
cat rws-rp4 net remote
Alice mws-ap11 UScell alicetrees@icloud.com

US Cellular

Broadband Facts
United States Cellular Corporation
Business Unlimited Data-Basic 3.0
Mobile Broadband Consumer Disclosure
Monthly Price
1st Line$65.00 2nd Line$55.00 3rd Line$15.00 4th Line$5.00 5+ Lines$10.00

Broadband Facts
United States Cellular Corporation
Business Unlimited Data-Even Better 3.0
Mobile Broadband Consumer Disclosure
Monthly Price
1st Line$80.00 2nd Line$70.00 3rd Line$30.00 4th Line$20.00 5+ Lines$25.00
User Number Phone Cost upgrade
Brennan 319-591-0461 iPhone 17 23.05 + 66.42 34/36 payleft
Carla 319-461-5170 iPhone 11 41.42 upgrade
Brian 319-591-1364 Pixel 6a 41.42 upgrade
Alice 319-330-1491 iPhone 11 41.42 upgrade
Al-Farm 319-330-1128 Pixel 6a 41.42 (was 11.77) upgrade

Ting

User Number Phone Cost upgrade
cat 319-461-5171 GSM Alcatel One Touch Windows 6 6
cat 319-461-5172 (was PH-1) GSM iPhone 8 6 6

Mint

Google Fi

cat workstation

ct1 Alcatel Windows 10 Mobie ct1-wp10 Charging TBD Curiosity / archive Ting 319-461-5171
ct2 iPhone 8 iOS 16.7.15 ct2-ap8 Working, Ting Wi-Fi carrier cat Best candidate - has carrier Ting 319-461-5172
ct3 Essential PH-1 Android ct3-dph1 Working, cracked bottom screen christrees HWPC field service test ?? na xxx-xxx-xxxx

cat-mws-ap8

Watch Transfer Procedure

Context: Transferring Apple Watch from Clint - need to unpair from his iPhone and pair to mine.

External References:

Process:

  1. Unpair from previous iPhone (Clint’s phone)
    • Keep watch and iPhone close together
    • Open Watch app on iPhone
    • Go to My Watch tab > All Watches
    • Tap info button next to watch > Unpair Apple Watch
    • Enter Apple ID password to remove Activation Lock
    • Creates automatic backup
  2. Erase watch (if not done during unpair)
    • Settings > General > Reset > Erase All Content and Settings
  3. Pair to new iPhone (my phone)
    • Bring watch close to iPhone
    • Wait for “Use your iPhone to set up this Apple Watch” message
    • Tap Continue
    • Follow on-screen instructions
  4. Restore from backup (optional)
    • Choose backup from Clint’s watch if keeping settings
    • Or set up as new watch
  5. Document transfer
    • Update device ownership in cat2net users
    • Note: Previous owner (Clint), new owner, date transferred

Current Tasks:

Device Inventory

Track all managed devices in cat2net users

Device Types:

Phone Inventory (2026-04-26)

# Device OS Name Status Account Target Use Network Number
at1 iPhone 11 Pro iOS Alice’s iPhone Active - on Brad’s family plan Brad’s iCloud Personal / Wip voice input - NEEDS CLEANUP USCellular 319-330-1491
at2 iPhone 8 iOS 16.7.15 Alice’s iPhone (2) Powers up, lock code known Alice’s iCloud Cleanup candidate uscell 319-330-1128
ct1 Alcatel Windows 10 Mobie ct1-wp10 Charging TBD Curiosity / archive Ting 319-461-5171
ct2 iPhone 8 iOS 16.7.15 ct2-ap8 Working, Ting Wi-Fi carrier cat Best candidate - has carrier Ting 319-461-5172
ct3 Essential PH-1 Android ct3-dph1 Working, cracked bottom screen christrees HWPC field service test ?? na xxx-xxx-xxxx
s1 iPhone 8 iOS ?? Andrea’s iPhone 8 Locked - passcode unknown Andrea’s iCloud Need passcode or reset ?? na xxx-xxx-xxxx
s2 iPhone 6 iOS 12.5.5 Chris Trees iPhone6 Powers up, cracked screen christrees Parts / archive ?? na xxx-xxx-xxxx
s3 iPhone 8 iOS ?? Unknown Dead screen, vibrates on home button Unknown Parts / screen swap ?? na xxx-xxx-xxxx

Phone Cleanup Process (per device)

Multi-Purpose Testing Goals